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Contact Us

Due to technical difficulties our phones have been temporarily disabled. Please contact us via email until this has been resolved. We are sorry for the inconvenience. 

Contact Us

If you have any water gardening questions, comments, or concerns, our friendly customer service representatives are sitting by the phone lines, ready to assist you with any situation. Please contact us at 1-888-755-4497, Monday – Friday, between 8 AM to 5 PM (EST) to speak to one of our representatives. You can also send us an email by filling out the contact form below or reaching out to us on any of our social media pages through Facebook and Twitter.



About the smartpond® Brand

smartpond was created for the DIY enthusiast, like you, who wants to make their yard a beautiful, relaxing place filled with creativity and life. Our products are designed to help a novice DIY’er develop into an experienced water gardener who fully embodies the Pond Life. From our pumps, filters, and beyond, we make it a priority to incorporate the passion of a DIY hobbyist into our product lines. No matter which stage you’re in, if you are in between the dreaming or doing, smartpond is there to be your extra set of hands to help make your water gardening experience enjoyable and rewarding. If you have any questions or comments about our brand or want to share your experience, please contact us through email or phone. We also love receiving images and videos of your completed projects that utilized our products. With your permission, we may even feature them on one of our social media sites! We are always more than happy to help and honored to be part of your Pond Life.

smartpond contact us

Need some more water gardening in your life? Follow us on Facebook and Twitter. You can also subscribe to the smartpond monthly newsletter on the toolbar located on the left of this page.